BUSINESS ENGLISH BA FUCTIONAL ENGLISH QUESTUION PAPER.

      

FEN 4B 06 BUSINESS ENGLISH- QUESTION PAPER 2021- DOWNLOAD

FEN 4B 06-BUSINESS ENGLISH- APRIL 2022    Download

                                

                                       UNIVERSITY OF CALICUT    

                                      BA FUNCTIONAL ENGLISH

             BUSINESS ENGLISH SYLLABUS 2019 ADMISSION ONWARDS.

Module ONE: Business & communication. 

• Importance of communication in business.
• 7Cs of effective communication.
• Communication types (downward, upward, horizontal, diagonal) 
• Kinds of presentations in business (monologue, guided, sales) 
• Effective presentation strategies & structure-body language-negotiation skills. 

Module TWO: Business correspondence. 

• Types of correspondence.
• Its importance in business elements, features& formats of business letters.
• Types of letters (inquiry, quotation, complaint, adjustment, collection, cover letter, interview letter, appointment letter)

Module THREE: Official Correspondence. 

• Drafting Emails ( features & dos and don’ts)
• Office memorandum.
• Office orders. 
• Office circulars. 
• Minutes of meetings.
• Writing reports.

Module FOUR: Interviews & Meetings.  

• Before, during and after interviews.
• Types of interview questions.
• Interviewer’s questioning styles.
• Frequent question types in interviews. 
• Chairing a meeting.
• Polite ways of stating and asking for opinions 
• Asking for/giving clarifications.
• Ending the meeting.

Core Reading.

• RC, Bhatia. Business Communication. New Delhi: ANE Books, 2008 Mallika Nawal.Business Communication.